Who is Parrot and Pet Supplies.ca
Parrot and Pet Supplies.ca, is a sister company to CRAFTED TREE PRODUCTS. We are a family owned business located in Iona Station, Ontario, Canada. Because of the high demand in pet products, we have decided to create a company that specifically builds pet products. Crafted Tree Products will oversee our custom handmade furniture products and will eventually be available once we complete our pet product website.
CRAFTED TREE PRODUCTS originally started in 2008 hand crafting wood furniture from applewood. Our idea to start building perch stands came about from having our own Parrot. We started noticing problems, like consistent squawking and not being as active as per usual, but we were not aware of the cause. This is where we decided to educate ourselves in finding out what health problems parrots can have when not living in there natural environment. We discovered among many other problems, that perches made from dowels was an issue when it came to the diameter size being too uniformed. We strongly recommend not using dowels, plastic(PVC), or steel.
Think of you, yourself, gripping the same thing all day, every single day, and it has the same diameter. You are definitely going to experience discomfort, and possibly become susceptible to arthritis. Birds will experience the same problems, along with “Bumblefoot” infection, which we will discuss more about on our “Suggested Tips for Better Health” page. Natural branches are not uniformed like dowels. This is where your bird gets its exercise from, by constantly moving about on a perch that is not uniformed. Your bird flexes their feet to a different grip and therefore causing him/her to stretch at different positions. Of course there is such a thing as having too small or too large of a diameter, which is why we have put together a Bird Size “PERCH DIAMETER CHART” here, and on each product of our shop page, suggesting the different sizes of perches for different sizes of birds. Having more than one perch available encourages your bird to move around, giving your bird the exercise that their feet need, and is very beneficial, like when living in their natural environment!
We also love donating our products to help non-profit companies that rehabilitate birds, such as Parrot Partners
From a simple perch to our very unique hand-made Tall Perch Trees, Table Top Perches, and many other products, we have grown to become a company where our customers understand the importance of QUALITY and SERVICE! That is simply who we are and what we do, and we truly hope you will discover this for yourself!
High goals
From the very beginning, we always asked ourselves, what is most important to customers? What if we were customers!, what would we want? QUALITY!…QUALITY IN SERVICE and QUALITY IN PRODUCTS!….Quality says alot. It shows respect for your customers and shows customers that you care about the safety for them and their pets. It gives your customer a product they can depend on and knowing you will stand behind it!!! Quality takes care of many things. Mostly TRUST!!. And that is our HIGH GOAL!!
How we build!
We are a 100% Canadian Company and our products are built HANDMADE only by us! We DO NOT hire outside help. Our wood is only used from Canada, and we DO NOT receive any wood from outside the country. The trees we cut are NEVER from commercial orchards, guaranteeing that the wood is PESTICIDE FREE! Everything we do is done completely inhouse, so as we can be certain that we are the ones who control our safety standards involving very strict disinfecting and storage guidelines, and quality workmanship.
? Questions about our pet products ?
One major thing that we have always concerned ourselves with is our customers, and are they completely satisfied before and after they purchase any of our products? We totally understand the frustration of trying to get answers from a company about a certain product. You then start to realize that if they can’t even acknowledge a question, then how is the support going to be if I have something wrong with my product?
We do NOT ignore our customers! Please ask us any questions you have, or any concerns at all!!!. We want to work with you, and the only way we can do that is communicating with you and addressing your questions and concerns.
You may find your answer on our F.A.Q. page by clicking the link below. If your answer isn’t there, then please don’t hesitate to contact us!
Get in touch with us
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8837 Iona Rd,
Iona Station, Ontario
Canada, N0L1P0.
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